Unified communications play an essential and central role in any business. An organization’s ability to effectively communicate with customers and clients is just as important as the services or products it offers. Your customers, partners, suppliers, and of course your workforce, are mobile and distributed. Unified Communication solution connects them all in a single application for faster decision-making and quality interactions. The list of potential UC components, features and functions is potentially endless, but here are some of the most common and most important elements for unified communications and collaboration solutions:
- Voice Gateway
- Phone Communication Manager
- SIP Desk phones and Conference Room phones
- Voicemail / Unified messaging
- Auto attendant / IVR / Digital receptionist
- Audio, Video and Web conferencing
- IP Call Billing
- Fax Server (fax to mail, mail to fax)
- Call Center
Our subject matter experts can help you to make the right next step from your incumbent system to a more fluid, open, integrated solution – at a pace and price that suits you.